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Scientific Contract Administrator


HORSHAM, PA, US, 19044

Category:  General Management
Travel:  None

At C3i Solutions, we are committed to providing an incredible experience — that starts with you. When you join our team, you become part of a network across the world delivering solutions for the most trusted healthcare brands, every day.  As our company grows, we’re looking for you to grow with us. We want people who bring their own personality, strengths and talents to create something exceptional. People who will gain more experience than they could have ever imagined when they walked through the door. People who are ready to experience the world like never before. If you’re ready to experience opportunity, join us.

Summary: Under general supervision, serves as the primary contact and liaison between Telerx Client Services, Merck departments and cross functional teams, and external Vendors; develops and executes project plans, ensuring that all client and stakeholder objectives are met. 


Essential Duties and Responsibilities may include, but are not limited to the following:


  • Interviews client and other stakeholders to determine all project requirements


  • Develops Requests for Proposals and presents to client as required


  • Manages project scope and change requests, assessing impact to project budget and timeline


  • Identifies and coordinates joint milestones and deliverables due from the internal and external partners and ensures these are received in a timely manner per the project plan


  • Maintains client communications and serve as the primary contact for designated Merck clients and other business partners in communications relating to the project


  • Provides business consultation to Merck cross functional team members and external vendors on all project related issues and decisions


  • Designs, develops and executes initiatives for innovative customer solutions


  • Leverages experience and knowledge gained from previous projects and product launches to provide business consultation to various internal and external partners


  • Manages ongoing work against project plans, calculates and reports on rate; estimates to actual and other key project metrics including but not limited to project status; data feeds; production and application development


  • Serves as subject matter expert for all assign department roles and project related initiatives


  • Develops and maintains positive working relationships with internal and external partners.


  • Designs, develops, and generates custom reports for internal and external distribution.  Ensure that data is accurate and that format is compatible with client needs


  • Completes required systems training and certifications such as SAP, MLS, Policy, and PI.
  • Attends conferences and other business-related functions in order to promote the image and objectives of the organization. 


  • Coordinates weekly client status meetings (Prepares agenda and complete minutes)


  • Manages and participates in 3rd party vendor meetings as required


  • Develops and maintains project SOPs; Process Flows and Business Rules


  • Manages all client and vendor email and phone communications in a timely and proactive manner             

Supervisory Responsibilities:  This job has no supervisory responsibilities.


Job Specifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience:  Minimum of a Bachelor Degree –required from four year college or university, preferably in Business with two to four years prior related experience and or training. 


Language Skills: Ability to read and interpret documents such as safety rules, standard operating procedures (SOPs) or other job aids.  Ability to write routine correspondence and to speak effectively and informatively.  Ability to immediately respond to questions from customers and internal partners.


Reasoning Ability:  Ability to solve practical problems and deal with a variety of concrete variables in situations where only minimal or limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.                 


Computer Skills:                   Microsoft Office – Word, Excel, PowerPoint, Access, Project, Visio               

Other Skills and Abilities:     

  • Strong organizational skills; strong attention to detail
  • Strong project management experience
  • Strong collaboration skills
  • Strong communications skills
  • Good thinking skills
  • Self-starter who can work independently but also within a team

Can function in ambiguous situations and still figure out how to be productive

C3iSolutions is an Equal Opportunity Employer

Nearest Major Market: Philadelphia

Job Segment: Healthcare Administration, ERP, Application Developer, SAP, Project Manager, Healthcare, Technology

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